Return and Exchange Policy

Return & Exchange Policy

At BabyFont, your happiness is our top priority.

30-Day Return & Exchange Policy
30-Day Satisfaction Guarantee
Lifetime Warranty Available for Purchase

We make it a point to ensure that you enjoy every moment you spend with us, whether you are exchanging or returning a product.

That's why we promise to do everything in our power to provide exceptional products and a great customer experience! With that said, here are some things you may want to know:

Can I return or exchange my product?

Yes! You can return or exchange your product within 30 days of receiving it.

Whether it's the wrong size, the product is damaged, or you simply changed your mind, we'd love to help you get a refund or exchange!

What if I don't like my product?

It's sad, but we want to fix this. We offer a 30-Day Satisfaction Guarantee, which means that if you simply don't like your item, you can simply request a return.

How do I return or exchange my product?

For returns or exchanges, please email tongxie972@gmail.com.

We will respond with a return address within 24-48 hours.
This item is returnable in any condition. It is best to keep the packaging intact!
Once we receive the item, we will refund or replace the product.
For refunds, you can get your money back within 1-2 days after we receive the item.
We pay your refund via credit card and PayPal. Credit card refunds may take up to 5 business days to be reflected in your bank account.
For returns or exchanges, please notify us within 30 days of receiving the item. This is to minimize the possibility of lost packages.

Do I need to pay for return shipping?
Yes, if you want to return an item, you will need to pay for shipping. You can choose the carrier of your choice to send the item back.
To ensure you have a pleasant experience, we strongly recommend that you use a tracking service when returning.

Can I cancel my order?
If you accidentally placed an order or simply changed your mind, please let us know as soon as possible. If the order has not yet been shipped, we will cancel the order and refund the full amount immediately; if the order has been shipped but the item has been returned to the warehouse, we will cancel the order and refund the full amount.

Any other questions? Please email us at tongxie972@gmail.com,